Neenah homes run the full range: older two-stories with original cast iron, mid-century ranches with galvanized supply lines that have been patched more than once, and newer construction that still finds ways to surprise a plumber. Whatever the house, the problem is usually the same category: a drain that will not clear, a water heater that quit, a pipe that gave out, or a fixture that has been leaking long enough to cause real damage. Timco Plumbing handles all of it, and we are available every day from 6:30 AM to 8:00 PM.
Rental properties and small commercial buildings in a city this size carry their own pattern of calls. A landlord with a tenant who has no hot water needs somebody out the same day. A property manager with a slow main line in a duplex needs a diagnosis before a guess. We work across residential, rental, and light commercial, and we handle each one the same way: confirm the price before we schedule, show up, do the work right, and leave the space clean.
Getting your plumbing problem handled starts with a quick call. We are open every day from 6:30 AM to 8:00 PM, and same-day service is often available for urgent situations. When you call, we ask about the problem, confirm a rate, and tell you what it covers before anything is booked.
For situations that will not wait, such as a burst pipe, a sewer backup, or a complete loss of hot water, we treat those as priority calls. If you manage a rental unit or a business that cannot shut down, let us know when you call. We work around occupied spaces and try to get in and out without disrupting the people inside.
The call gets answered and the job gets scheduled. Prompt response, even for last-minute plumbing calls, is part of how we work.
A drain that clears and clogs again within a few weeks is not a drain problem. It is a line problem. We run a camera inspection to find what is actually happening inside the pipe, whether that is root intrusion, a partial collapse, grease buildup that a snake cannot fully break up, or a belly in the line that traps debris. Clearing the blockage without finding the cause is a temporary fix. We find the cause.
When a pipe lets go, the first move is to shut off the main water supply. Then call. We locate the failure point, assess whether the surrounding pipe is also at risk, and repair or replace the damaged section. In older homes with aging supply lines, a burst at one point is sometimes a signal that other sections of the same pipe are close behind. We look at the full picture, not just the break.
A rocking toilet is not just an annoyance. Movement at the base breaks the wax seal, and a broken seal means water is getting into the subfloor every time the toilet is flushed. We reseat toilets that have shifted, replace wax rings, and install new units when the existing toilet has cracked or failed. Full toilet replacement is straightforward work when it is done correctly the first time.
A disposal that hums but will not spin has a jammed plate. One that is completely silent may have tripped its reset switch or lost power. We diagnose the cause before recommending a replacement, because most disposal failures are repairable. When replacement is the right call, we install the new unit and confirm the drain connection and the electrical side are both working before we leave.
Appliance connections fail in ways that are easy to miss until there is water on the floor. Supply lines crack, drain hoses work loose, and valves that have not been turned in years seize or weep. We install new connections for appliances being moved or replaced, repair failing lines, and check shutoff valves to make sure they will actually close in an emergency.
A pipe that has frozen and not yet burst can sometimes be thawed without a repair. We locate the freeze point, thaw the line safely, and inspect the surrounding section for stress fractures or weak spots before calling it done. If the pipe has already split, we repair the damaged section and assess which other exposed runs in the home are at risk before the next cold period arrives. We also insulate pipes in crawl spaces, unheated garages, and exterior wall cavities for homeowners who want to prevent the problem before it happens.
The hardest part of a plumbing problem is knowing when to call, but the second hardest is calling after a previous fix has failed. We take those calls regularly. If a repair done by someone else did not hold, or if you want a second opinion before agreeing to a major job, call and describe what was done and what has happened since. We look at the actual condition of the pipe, the fixture, or the line and tell you what we see.
We also take over mid-project work when a job has been started and stalled. That might be a rough-in that was left incomplete, a water heater swap where the connections were not finished, or a drain replacement where the new line was not properly sloped. We assess what is there, explain what needs to happen next, and finish the work to code.
No pressure and no gimmicks, just sound, lasting plumbing, whether we started the job or are picking it up from somebody else.
the drain and pipe page is where the process is written out.
Not every call is the same kind of job, and the work that needs doing depends heavily on the situation that caused it.
Some calls start with a symptom and no clear cause. Low pressure throughout the house, a drain that backs up at one fixture but not another, a water heater that is running but not heating well. These calls require diagnosis before they require a wrench. We ask the right questions on the phone to narrow it down, and we confirm what is actually happening on the visit before recommending a fix. Guessing at a cause and charging for the wrong repair is not how we work.
Water heaters, toilets, garbage disposals, faucets, and shutoff valves all reach the end of their useful life. Replacement work is often scheduled rather than urgent, which means there is time to confirm the right unit, confirm the rate, and get the job done without the pressure of an active emergency. We handle tank and tankless water heater replacement, full fixture swaps, and repiping when the existing supply lines have deteriorated past the point of spot repair.
Bathroom remodels, kitchen updates, and appliance replacements all have a plumbing component. Rough-in work, supply and drain connections, backflow prevention, water filtration and softener installation, and sump pump installation all fall within what we handle. If you are planning a project and need the plumbing side coordinated, call early. The service page carries the full breakdown of what we cover and how each type of job is handled.
When you call, you get a rate on the phone before anything is booked. That rate is based on the description of the problem and what the visit is expected to involve. You are told what it covers, and you confirm before we proceed.
What can move a quote is what the job turns out to be once a licensed plumber is on site. If the pipe is in a wall that has to come apart to reach the failure, or if the scope of a drain repair turns out to be larger than what was described on the call, we explain the change and confirm the updated price before continuing. Work does not proceed past the agreed scope without your go-ahead.
We do not pressure anyone into a repair they did not call about. If we find something else worth knowing about while we are on site, we tell you what it is and let you decide what to do with that information. Let us handle the plumbing and the permits.
We handle plumbing calls across Neenah and the surrounding parts of Winnebago County. Neighboring communities we cover include Fox Crossing, Menasha, Greenville, Appleton, and Winchester. If you are in the area and are not sure whether your address is within our range, call and we will confirm it.
We're one phone call from getting your plumbing right.
The plumbing work itself follows the same process, but we understand that downtime matters more in a commercial kitchen. When you call, let us know it is a food premises and we will take the scheduling into account.
Yes. We assess what is already in place, confirm it meets code, and continue from there. We will tell you if anything already done needs to be corrected before we can proceed.
It often does. Older homes in the area are more likely to have galvanized steel supply lines that have corroded from the inside, reducing flow and causing recurring pressure problems at multiple fixtures. Cast iron drain lines in older construction can also crack or shift over time. When we diagnose a problem in an older home, we look at the condition of the surrounding pipe, not just the failure point, so you have a complete picture of what the system looks like.
We assess the scope of the problem on the first visit and determine whether the issue is in a shared line or isolated to a single unit. If multiple units are affected, we coordinate access and work through the building systematically so the disruption is managed.
Yes. Adding a hose bib or exterior spigot is a standard plumbing job. We run the supply line from an interior source, install the tap, and make sure it is set up with a shutoff so it can be winterized before freeze season.
Yes. When you call to schedule, let us know it is a tenant-occupied unit and that you need us to coordinate access directly. We confirm the appointment window with the tenant and reach you if anything changes about the scope of the work once we are on site. You get the quote and the approval process. The tenant gets the visit handled without having to track you down for every question.
As early as possible, before walls are closed and before fixtures are positioned. Rough-in work, supply line relocation, and drain placement all need to happen before other trades can finish around them. Calling us at the planning stage prevents expensive rework later.
It depends on the scope and current scheduling. Call (920) 695-6397 to describe the project and we will tell you what lead time looks like. Smaller planned jobs are often scheduled sooner than people expect.
You receive documentation of the work that was done. If the job involved a permit, the relevant paperwork is handled as part of the job. Ask on the call if you have specific documentation needs, such as for a landlord-tenant record or a property sale.
That is something to discuss when you call. Property managers and landlords who schedule work across multiple addresses can ask about how billing is handled, and we will work out the details before the visits are booked.
Yes. We work on existing plumbing regardless of who installed it. We assess the condition and configuration of what is there and handle the repair or installation from that point forward.
If you have a plumbing problem and you are not sure what it is going to take to fix it, the right move is a phone call, not a guess based on a forum thread. Timco Plumbing covers Neenah and the surrounding area every day from 6:30 AM to 8:00 PM. Call (920) 695-6397 for a quote.
Call in the morning. Flowing by afternoon. Follow-up when you need it.
We treat your home and its pipes the way we would our own, and we tell you the price before we schedule anything.
We also work in: Fox Crossing, Menasha, Appleton, Harrison, Little Chute.
There is more on our coverage area.
From a dripping faucet to a sewer line backup, we handle the full range of plumbing work that Neenah homes and businesses run into. The table below lays out what each service covers, who it fits best, and a practical note to help you decide when to call. Every job is performed by licensed plumbers, and the price is confirmed before anything is scheduled.
| Service Type | What's Included | Best For | Helpful to Know |
|---|---|---|---|
| Drain Cleaning & Clog Removal |
| Homeowners dealing with slow or fully blocked drains | A main line blockage can back up multiple fixtures at once. Identifying the cause on the first visit helps prevent the same clog from returning. |
| Water Heater Repair & ReplacementMost Popular |
| Households with lukewarm water, inconsistent temperature, or a unit past its useful life | Water heater replacement is one of the most common high-value calls we get. We walk through tank versus tankless options and confirm the rate before scheduling. |
| Water Pressure & Shutoff Valve Repair |
| Homes with noticeably weak flow at multiple fixtures or valves that have seized or begun to leak | Older Neenah homes with galvanized steel supply lines often develop pressure problems as the pipe corrodes from the inside. We diagnose the cause before recommending a fix. |
| Leak Detection & Repair |
| Anyone noticing water stains, soft drywall, or an unexplained rise in the water bill | Hidden leaks can run for weeks before they show up visually. Pressure testing and inspection help pinpoint the source before opening walls unnecessarily. |
| Frozen & Burst Pipe Repair |
| Homeowners who have lost water flow during a cold snap or found a pipe that has split | Winnebago County winters push temperatures well below freezing for days at a time. Pipes in exterior walls, unheated garages, and crawl spaces are most at risk. Call as soon as you suspect a freeze. |
| Pipe Insulation & Winterization |
| Homeowners, landlords, and property managers with exposed supply lines in unheated spaces | Scheduling winterization in the fall costs far less than a burst pipe repair in January. Any home with pipes running through an unheated area is a candidate. |
| Emergency Plumbing |
| Any situation where water is actively going where it should not or service cannot wait | We are available every day, 6:30 AM to 8:00 PM, including weekends. Same-day service is available for urgent calls. |
| Sump Pump Installation |
| Neenah homeowners with a basement prone to water intrusion during spring snowmelt or heavy rain | Spring snowmelt in Winnebago County can push significant water toward a basement in a short window. A pump showing signs of failure should be evaluated before the melt season, not after. |
| Toilet Repair & Installation |
| Homeowners with a running toilet, a slow flush, or a unit that needs replacing | A continuously running toilet can waste hundreds of gallons per day. Most repairs are straightforward and pay for themselves quickly in water savings. |
| Garbage Disposal Service |
| Anyone with a disposal that hums but will not turn, leaks from the base, or has failed entirely | Most disposal calls are resolved quickly. If the unit is beyond repair, we replace it and confirm the drain connection is clear before leaving. |
| Sewer & Main Line Service |
| Homes with recurring backups, slow drains across multiple fixtures, or aging clay or cast iron sewer pipe | Root intrusion and grease accumulation are the most common main line problems in this part of Wisconsin. A camera inspection confirms what is happening before any digging begins. |
| Faucet & Fixture Installation |
| Kitchen and bathroom remodels or any dripping, seized, or worn-out fixture | Fixture work often goes hand in hand with remodel rough-in. We handle both the installation and any water line adjustments the new fixture requires. |
Call (920) 695-6397 and we will walk you through what the job involves, confirm the rate, and get you on the schedule.
(920) 695-6397